If you want to see your business grow then you must take care of your online reputation at all costs. More than 80% of the customers make online research before making a purchase. Therefore Online reputation management should be the top priority of any business. Reputation software is specifically designed to monitor online reviews related to your product hence creating a positive image of your brand. We have listed below some of the best review management software programs to help you reach your maximum potential in the digital world.

1) Brand 24:

Suitable for most of the businesses. Brand 24 offers the best cloud-based marketing solutions. Its affordability and effectiveness make it preferred by many small as well as large-scale businesses in the online world. It lets the user establish the best public relations firm online by keeping track of their campaigns and empowering them to find hidden opportunities to grow their business.

Features:

  • Audience targeting,
  • Campaign analysis,
  • Engagement tracking,
  • Collaboration tools,
  • Mention analytics,
  • Customer engagement.

2) BirdEye:

Most secure platform. BirdEye is a SaaS software that offers a comprehensive marketing solution to its users. It is the highest-rated Experience Marketing platform for the last 5 years on G2. It offers a chance to have an insight into the Google search reputation of any online business. On daily basis around more than 60,000 businesses uses BirdEye for their business. It is built for unlimited enterprise users with open APIs and integration of various CRM and other systems.

Features:

  • Monitor reviews on more than 200+ sites,
  • Receive actionable insights from customers feedbacks,
  • Identify sales leads,
  • Customizable branding 2 way messaging
  • Chatbot.

3) Podium:

Best to generate 5-star reviews. Podium offers a chance to manage all your customer communication and lead sources at one place. Messages, website leads, emails, social media accounts all contacts can be managed from one inbox. It motivates the customers to leave positive reviews online by reflecting a positive image of your brand.

Features:

  • A unified dashboard to handle inquiries and customers directly,
  • Easy communication across Google and various social media accounts,
  • 360-degree feedback,
  • ACH Payment processing,
  • Efficient feedback management

4) Reputation:

The market leader of its niche. Reputation gives a unique insight into customers' experience inform of data to improve and grow. This software is ideal for large-scale enterprises. The venture is supported and used by more than 250 partners including Google, Facebook, Amazon, Nissan, US Bank, and much more.

Features:

  • Gives reputation score about the user’s strength and weaknesses,
  • The unified interface of surveys, accounts, and reviews,
  • Business module listings module,
  • Role-based dashboard,
  • AI and machine learning-enabled platform.

5) Hootsuite:

Master of reputation managing tools. Hootsuite has been facilitating over more than 200,000 users to enjoy the limelight in the digital world respective of their sizes and niche. Manage your brand's name across social media platforms through their powerful features and tools. Their reputation management expert provides guidance and coaching to enable you to rule the internet like a pro.

Features:

  • ROI Tracking,
  • AB Testing,
  • Keyword Tracking,
  • Website analytics,
  • Social media integration and management,
  • Sentiment Analysis.

Wrapping up

Strategic reputation management can help you to expand your business ten folds. Choosing the software to depend on your needs and the features they have to offer but if you are overwhelmed by the vast options available online then let Reputation Expert guide you. Our Online reputation specialist suggests the best possible solution based on your budget, and need.

Contact us to speak with a live agent and get a free reputation management assessment at https://theonlinereputationexpert.com/free-reputation-management-assessment/at

 

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